Friday, February 10, 2006

Frenzy

Apparently I am having a huge blog frenzy at the moment. Not this blog, necessarily, so I thought I would post something here and say hi. The new blog is a knitting blog (yes, I am a knit blogger now) which Miss Jenny and I have just started. But check it out--lots o' yarn and fun!

And really, it's quite hard to type and listen to Ozma. Just so you know.

So, over break, my hard drive crashed. Yes, most of it was backed up. However, in my hurry to get to Richmond, I did not (ha ha) back up last semester. Because I was (notice the tense) a sporadic backer-upper. And my hard drive crashed five days before school started.

Did I panic? Yes. Did I entreat Gateway for help? Yes. Is the hard drive issue resolved, now that it is February? NO. My computer was under warranty, too, incidentally. And I have called Gateway 400,000 times. And they are the devil.

These are things I have been told by Gateway technicians:
"You are really lucky. Usually our hard drives crash every six months."
"Yes, we can send you a hard drive with Windows installed."
"Sure, we can install Windows on your new hard drive."
"No, we cannot install Windows on your new hard drive. It's against our policy."
"No, you cannot keep your hard drive to extract the data. That's against our policy."
"We will charge you $75 for a new hard drive."
"Your invoice for your new hard drive is $168."
"Our hard drives, you know, have manufacturing defects."
"No, you cannot extend your warranty."
"Why do you want to speak to a manager?"
"You have to understand our position."
"..."
"I keep getting sent back and forth between departments. Please hold on. *sigh*"
"I will call you back."

The moral of the story? If you want a computer, get a Mac.

2 Comments:

At 11:53 PM, Blogger Tree of Knowledge said...

Or one that you can fix yourself and not made of crap gateway parts.

 
At 8:13 AM, Blogger Debbi said...

"If you want a computer, get a Mac."

Yes, yes, yes!

 

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